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From607US$ /night
Check-in
12Jan2026Select date
Check-out
13Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Crosare 15, Andalo, Italy, 38010
-
Steps from the Paganella Ski Resort
Perfect
9.3
/10
5.0
/5

Family Hotel Serena, a 4-star family-friendly hotel with a 9.3/10 rating on Booking.com, offers comfortable accommodations and a wellness spa. Families can enjoy a heated swimming pool and an outdoor playground, providing a welcoming environment in Andalo.

Rooms & Facilities

Rooms at Family Hotel Serena feature modern amenities such as flat-screen TVs and mini-bars, some with separate areas for privacy. Family-oriented configurations ensure comfort for parents and children, accommodating various family sizes.

Dining Options

The hotel offers a half-board culinary experience, including gourmet dinners and children's menus designed by a nutritionist. Dining options include a Kids' Restaurant that caters to young guests and provides fun culinary experiences.

Leisure & Wellness

Family Hotel Serena features a wellness center with Finnish and Turkish baths, offering adult-only relaxation areas. Activities include outdoor explorations for families, facilitated by on-site electric bike rentals for discovering the surroundings.

Family Services & Location

This Andalo hotel provides services tailored for families, including the Mini Club and Baby Club for younger children. The hotel is 65 km from Bolzano and offers amenities such as free Wi-Fi and ample parking.

“Nestled in Andalo, this family-centric mountain retreat understands the assignment: spacious gardens meet architecture that blends wood and stone. Wellness options are intelligently divided, with adult-only spaces ensuring tranquility, while kids enjoy dedicated clubs and tailored menus. With ski slopes nearby, plus thoughtful touches like bike rentals, it distinguishes itself as a place for both adventure and well-deserved downtime.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Triple Room
2 persons
20 m² 
1 King-size bed
Shower
Heating
Deluxe Double Room Balcony
2 persons
21 m² 
1 King-size bed
Shower
Heating
Standard Family Room
2 persons
28 m² 
2 Single beds
Shower
Heating
Superior Family Room
2 persons
38 m² 
2 Single beds
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player

Room decor

  • Parquet floor
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Dining Onsite

At Family Hotel Serena, indulge in heartwarming Italian cuisine that celebrates traditional flavors through family-friendly dining experiences. Whether starting the day with a delightful breakfast or winding down with a satisfying dinner, meals cater to various dietary needs, ensuring everyone feels at home.
Family Hotel Serena Andalo Restaurant photo
Family Hotel Serena Andalo Restaurant photo

Ristorante #1

Italian
Ambiance
Family-friendly with a traditional touch, designed to evoke a warm and inviting atmosphere.
Key Offerings
Enjoy a selection of vegetarian, vegan, gluten-free, and dairy-free options. Each meal is complemented by a convenient kettle for preparing herbal teas and baby food, making it perfectly suited for families.
Reservation
Not needed.
Open for breakfast, lunch, and dinner; hours may vary.

Location

Via Crosare 15, Andalo, Italy, 38010
Map view
Via Crosare 15, Andalo, Italy, 38010
Nearby
Prati di Gaggia
300 m
Cima Canfedin
300 m
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
90 m
Via Crosare 18
Bistrot Dolomieu
480 m
Via Ponte Lambin 4
La Stua
550 m
Via Ponte Lambin 10
Baita Lovara
300 m
Prati Di Gaggia
Ristorante El Tavel
590 m
1 Via Perli
Tower Pub
580 m
Via Paganella 6
Le Chicche Bio Bistro
610 m
Via Perli 4 Dietro Conad
Romantica
640 m
Via Perli 10
Dolci Note
470 m
Via Trento 13
Zenith Apres Ski
680 m
Via Rindole 4
Explore Andalo
Activities and Dining Near Family Hotel Serena
Top Attractions
Activities
Dining
Entertainment
Mostra Delle Miniature e Dei presepi
Mostra Delle Miniature e Dei presepi
8 minutes' walk
Miniature and nativity scene exhibition showcasing intricate artistry. A must-see for families and art enthusiasts.
AcquaIN
AcquaIN
11 minutes' walk
A family-friendly water park featuring slides and wellness areas, perfect for leisure and relaxation during summer.
Biblioigloo
Biblioigloo
20 minutes' walk
Unique library structure designed to promote reading. Offers dynamic programs for children and adults alike.
Saint Thomas Church
10 minutes' drive
Historic church known for its stunning architecture and peaceful ambiance. Ideal for a quiet visit or reflection.
Skiing at Paganella Ski Area
10 minutes' drive
Thrilling skiing and snowboarding for all levels. Rentals and lessons available at the ski school and nearby shops.
Hiking to Cima Canfedin
4 minutes' walk
Leisurely hiking trail with scenic views and fresh air. Perfect for families and nature lovers seeking relaxation.
Yoga Classes at Local Studios
10 minutes' drive
Various studios offer yoga sessions for all levels, providing a serene escape to unwind and recharge.
Lucin Food & Flower - Bistrot & Gastronomia
Lucin Food & Flower - Bistrot & Gastronomia
2 minutes' walk
Charming bistro serving local specialties with a farm-to-table approach, perfect for casual meals or family dining.
Baita Lovara
Baita Lovara
4 minutes' walk
Rustic atmosphere with wood-fired dishes and hearty local meals. Reservations recommended for peak times.
Bistrot Dolomieu
Bistrot Dolomieu
6 minutes' walk
Cozy bistro known for its pasta and wooden terrace. A great spot for family lunches or romantic dinners.
Local Live Music Venues
10 minutes' drive
Vibrant atmosphere hosting weekly jazz nights and live bands, appealing to both locals and visitors.
Cultural Festivals
20 minutes' walk
Year-round cultural events celebrate local traditions, offering fun activities for families and all ages.

Getting around
City Centre
Andalo5 min  ·  400 m
Airports
Bolzano Airport (BZO)94 min  ·  62.6 km
Verona Villafranca Airport (VRN)206 min  ·  137.3 km
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Family Serena serves a full breakfast for free. 
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena
FAQs
About Family Hotel Serena
What are the check-in and check-out times at Family Hotel Serena?
Check-in is from 15:00 and check-out is by 10:00.
How far is Family Hotel Serena from Bolzano Airport?
The hotel is approximately 63 km from Bolzano Airport.
What dining options are available at Family Hotel Serena?
The hotel features an on-site restaurant serving Italian cuisine and a lounge bar.
What amenities does Family Hotel Serena offer for children?
Amenities include a kids' club, a children's pool, a game room, and babysitting services.
What is the distance from Family Hotel Serena to the ski slopes?
The hotel is located just 0.5 km from the ski slopes of the Paganella Ski Resort.
What recreational activities can guests enjoy at Family Hotel Serena?
Activities include hiking, cycling, skiing, and table tennis.
Is free Wi-Fi available at Family Hotel Serena?
Yes, free Wi-Fi is accessible to all guests.
What types of rooms are available at Family Hotel Serena?
Rooms include family rooms with options for privacy, some with balconies.
What nearby restaurants can guests find around Family Hotel Serena?
Nearby restaurants include Campo Base, La Stua, Bar Pasticceria Ginepro, Bistrot Dolomieu, Bar Vienna, Romantica, and Tower Pub, all within 0.5 km.
Is parking available at Family Hotel Serena?
Free private parking is available on-site without needing a reservation.
What entertainment options are provided at Family Hotel Serena?
Guests can enjoy live music, themed dinners, and evening entertainment programs.

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